Last updated: August 28, 2026
By purchasing or using any service from iVot AI ("iVot," "we," "us"), you ("client," "you") agree to these Terms & Conditions. If you don't agree with them, please don't purchase or use our services.
iVot provides one or more of the following, depending on the package you choose: (a) a custom business website, (b) an AI-powered chat agent that answers questions, takes orders, and books reservations for your business, or (c) both, bundled together. The exact scope of your package is described on our pricing page at the time of purchase.
Each package has a one-time setup fee, due when we begin work. Packages that include the AI agent also have a recurring monthly fee. Each monthly payment grants you 30 days of active service, called your license period, from the date it's received. Setup fees are non-refundable once work has begun, except where required by law.
If your next payment isn't made by the end of your 30-day license period, you have a 10-day grace period to complete it before access is suspended.
If payment still hasn't been received once the 10-day grace period ends, iVot will suspend access to the AI agent and related dashboard until payment is received in full. If the payment remains outstanding for more than 30 additional days after suspension, iVot may terminate the service entirely and delete the associated account, at its discretion. You remain responsible for any fees owed up to the date of suspension or termination.
Services that include a monthly fee are month-to-month, with no long-term commitment. You may cancel at any time by giving us 30 days' written notice; an email to contact@ivot-ai.com is enough. You'll be billed for the current month but nothing after that.
Large new features, custom integrations, or work outside the scope of your package may be quoted separately.
Your business's data, including orders, reservations, chat history, and customer information, stays private and separate from any other business using iVot. We never share it with anyone outside your business, and it's never used to train AI models for other clients. If you cancel, you can request an export of your data within 30 days before it's deleted from our systems.
Once your website setup fee is paid in full, the website we build for you is yours to keep. You're free to move it elsewhere. The underlying AI agent software and platform remain the property of iVot; you're licensed to use them as part of your active subscription, not to own or resell them.
You agree to give us accurate, up-to-date information about your business, including menu, hours, prices, and locations, and to review your system before it goes live. You're responsible for the accuracy of any information the AI agent shares that came directly from you.
Everything about your business is yours: your domain, your content, your photos, your prices, your customer data, and the website itself. You can take it elsewhere whenever you want. What stays ours is the software behind it — the AI agent, its server, its code and our know-how — which we license to you for as long as you're a client, rather than sell to you.
Because we built it, every site and system we deliver carries a small “Powered by iVot” line in the footer, linking back to us. You agree to keep it there. It stays discreet and never competes with your own branding. If you'd rather not have it, tell us — we'll quote a one-time fee to remove it.
The AI agent is built to be accurate and to hand off to a real person when it's unsure. Like any AI system, it can occasionally make mistakes. iVot isn't liable for losses caused by AI errors, outages from third-party services we depend on, such as hosting, internet, or payment processors, or events outside our reasonable control. Our total liability under this agreement is limited to the fees you paid us in the three months before a claim.
We may update these terms from time to time. If we make a meaningful change, we'll post the updated version here with a new date. Continuing to use our services after that means you accept the update.
These terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law principles.
Questions about these terms?
contact@ivot-ai.com