I want AI in my business. Where do I start?
Miami · Fort Lauderdale
The short answer: start with the part that is costing you money today, not the part that sounds most modern. In a small business that is almost always the same thing, and it is not a robot or an algorithm: it is that nobody answers when the customer asks.
First: measure where the money leaks
Before hiring anything, spend one week writing down three things. Nothing more is needed:
- How many times the phone rang and nobody could pick up.
- How many messages went unanswered for more than an hour.
- How many slots ended up empty because nobody showed.
If those three numbers are low, your problem is not customer response and automating it will change nothing. We would rather tell you that than sell you something you do not need.
The order that actually works
- 1. Make sure someone always answers. Chat, phone and, if you use it, WhatsApp. It pays for itself fastest, because every missed call is a customer who had already decided.
- 2. Make appointments land in a schedule by themselves. As long as bookings live in a notebook or a chat, they will keep getting lost.
- 3. Make sure you can see what happened without asking anyone. A dashboard with the conversations, the calls and the team's schedule.
- 4. Only then, the inside. Orders, inventory, a client portal, reports. That is a system, and it makes sense once the above is working.
What is not worth it in a small business
- Automating what happens twice a month. It costs more to build than to do by hand.
- A dashboard full of charts nobody looks at. If it does not change a decision, it is decoration.
- Five tools that do not talk to each other. You end up copying data between them, which is new work, not less work.
What if I know nothing about technology?
That is normal, and it should not be your problem. We come to your business, see how you work, load your information and hand you the system running. You configure nothing: the only thing you learn is how to use a dashboard, and that takes one short session.
What we do
The AI agent
It is what we do first and what we do best. It answers your website chat and your business phone with a real voice, in English and Spanish, around the clock: it answers what they ask, quotes your prices, takes the person’s details and books the appointment in the calendar. And you see all of it in your dashboard.
- Website chat and phone with a real voice, 24/7
- Spanish and English, depending on who writes or calls
- Books the appointment in your team’s calendar
- Your dashboard: every conversation, every call with its recording and summary, your clients, your schedule and your locations
Business systems
Online store, catalog, orders, inventory, a client portal with its own login and an admin dashboard. Built and delivered for real: the system behind ADB Automotive, with 812 products loaded, and the one behind Essence Glow Spa.
Websites
Designed and built by us, with the agent already inside. If you already have one, the agent plugs into yours. Work delivered: ADB Automotive, Essence Glow Spa and Novael Health.
WhatsApp automation
The same agent, answering on your business WhatsApp as well: it replies to the usual questions, takes details and books, with nobody on your team watching the phone. It is set up in your business as one more channel for the agent.
Frequently asked questions
I want to put AI in my business, where do I start?
With customer response: make sure someone always answers the phone, the chat and WhatsApp, and that the appointment lands in a schedule by itself. That is what pays for itself fastest in a small business. The inside work, orders, inventory and reports, makes sense afterwards, not before.
Do I need someone to install the AI in my business?
You can buy a platform and configure it yourself, but that is the whole job: loading your services, your prices, your hours, training it and connecting it. We come to your place and do it for you, which is exactly what almost nobody does.
How long until it is running?
Between a few days and two weeks for most businesses, depending on how much information there is to gather and how many locations you have.
Will I have to let someone go?
That is not the idea, and in the businesses we work with it has not happened. What gets taken off the plate is the repetitive part, answering the same thing a hundred times and writing down appointments, so your people do what only a person can do.
Does it work if my business is very small?
Yes, and the price is quoted on your real size, so a one-person business pays the lowest end of the range. What matters is not the size, it is whether you are losing calls and appointments.
Want it in your business?
Tell us about your business in writing and we send you a real quote the same day: what it costs to set it up and what it costs per month. No lock-in contract.