AI AgentAI agent for clinics and medical offices in Miami
Miami · Fort Lauderdale
In a medical office the phone never stops, and nearly every call is the same five questions: is there an appointment this week, do you take my insurance, how much is the first visit, where are you and what do I need to bring. An AI agent answers those five, books the appointment, and hands your team whatever genuinely needs a person.
Where the line is, and we say it first
The agent does not give medical advice, does not interpret symptoms and does not make clinical decisions. When someone asks about their treatment or their case, the agent takes their details and hands the conversation to your team, instead of risking saying something that is not its place.
What it does do is all the front-desk work, which is where your time goes and where appointments get lost.
What it handles end to end
- Booking, moving and confirming appointments, with the right provider and the right slot.
- Saying which insurances you accept, exactly as you loaded them in.
- The price of the first visit or anything you have with a fixed price.
- What to bring the first day: ID, insurance card, previous test results, what time to arrive.
- Where you are and how to get there, parking included, which gets asked more than you would think.
In Spanish and English, with no menus
In a Miami practice a patient calling in Spanish should not have to wait for an option or press a number. The agent answers in the language it is spoken to, from the first word.
The gaps in the schedule
An empty slot in a medical schedule is one of the most expensive things there is, because the ticket is high and it almost never fills at the last minute. When a patient says they cannot make it, the agent offers another slot in the same conversation and moves the appointment, instead of leaving you with dead time.
Before signing anything, hear it
Call (863) 270-9744 and speak to it the way a patient of yours would. It is the same agent we install. And if your practice handles sensitive information, it is worth reviewing together what gets loaded in and what does not: we have that conversation before building anything, not after.
What we do
The AI agent
It is what we do first and what we do best. It answers your website chat and your business phone with a real voice, in English and Spanish, around the clock: it answers what they ask, quotes your prices, takes the person’s details and books the appointment in the calendar. And you see all of it in your dashboard.
- Website chat and phone with a real voice, 24/7
- Spanish and English, depending on who writes or calls
- Books the appointment in your team’s calendar
- Your dashboard: every conversation, every call with its recording and summary, your clients, your schedule and your locations
Business systems
Online store, catalog, orders, inventory, a client portal with its own login and an admin dashboard. Built and delivered for real: the system behind ADB Automotive, with 812 products loaded, and the one behind Essence Glow Spa.
Websites
Designed and built by us, with the agent already inside. If you already have one, the agent plugs into yours. Work delivered: ADB Automotive, Essence Glow Spa and Novael Health.
WhatsApp automation
The same agent, answering on your business WhatsApp as well: it replies to the usual questions, takes details and books, with nobody on your team watching the phone. It is set up in your business as one more channel for the agent.
Frequently asked questions
Does an AI agent work for a clinic or a medical office?
Yes, for all the front-desk work: booking, moving and confirming appointments, saying which insurances you accept, the price of the first visit, the address and what to bring. It does not touch anything clinical: that goes to your team.
Does the agent give medical advice?
No, and that is a firm rule. It does not interpret symptoms or comment on treatment. It takes the details and hands the conversation to someone on your team.
Can it say which insurances I take?
Yes, with the list you give us. And if you add or drop an insurance, you tell us and we change it: it is included in your monthly plan.
What about my patients' information?
Your practice's data stays private and separated from any other business, and it is not used to train anyone's models. What information gets loaded in and what does not is a conversation we have with you before building the system.
Does it answer Spanish-speaking patients in Spanish?
Yes, and it switches on its own depending on how it is spoken to, with no menus or options to press.
For your kind of business
Want it in your business?
Tell us about your business in writing and we send you a real quote the same day: what it costs to set it up and what it costs per month. No lock-in contract.